Customer Feedback

Our latest product reviews.
Based on 1168 reviews
93%
(1084)
6%
(72)
1%
(7)
0%
(1)
0%
(4)
Cast iron dog hook

Arrived well packaged and on time. Easy to put up and we use it to hang our little Westie’s lead and harness on. Love it.!

Oak coat rack

Amazing service and fabulous product.

J
Chrome End Cap Disc 44mm
Jennifer Jeffcoat

Fitted well

Great product

Sturdy product and speedy delivery. Recommended highly

Would buy again

Exactly as described and were sent really quickly.

Great

Really easy and really quick delivery. Good product too.

Solid oak coat rack review

This wasn’t the cheapest product on the Internet but we feel it was the best quality and we are completely happy.
We raised some questions about the product before purchase and they were answered very efficiently.
We felt like the company had excellent overall service which is a rare find these days.

Thank you for our product.

Great quality

Great quality item. Much better than expected so heartily recommend. Great comms from seller.

Oak shaker pegs 90mm

Strong, well made pegs. Fast delivery. Really pleased with my purchase.

Really nice motorbike-themed key rack

Nice chunky cast iron key rack. Feels good quality due to its weight. Ideal for the motorbike household! It looks a bit like the motorbike in 'The Snowman' animated film.

Sturdy and attractive

Very pleased indeed with these lovely looking strong brackets for my window boxes.

Great Service

Bought the wrong size and returned for a full refund and no quibbles.

Correct size item despatched promptly.

Thank you

I use oak crafts for all my coat hooks as I manufacture bootroom furniture and they are second to none. The quality and turn around time is exceptional.

Excellent service, quality brackets

Shipping on this was first class and arrived very quickly. Pre mould cast iron brackets are beautiful and extremely sturdy and will make out larder shelfing look perfect. Had an issue with one of the hand made brackets but owner responded within the hour and we got free postage and full refund for the item. Thank you!

Dragon magic

Must buy to go with my dragon theme in my study. Well made, solid, good quality. Looking for my next purchase for kitchen shelves

Awesome product

Found oakcrafts online and liked the look and the price of the end caps. Couldn't believe the quality of the caps,absolutely solid and brilliant quality, completely changed my bannister if I could give more than 5 stars I would. 100% recommend the company and the product.

1m Long Premium Quality Oak Dowel

Quality solid oak coat rack

Really pleased that I found Oakcrafts. The solid oak coat rack with cast iron school house hooks is very well made with quality materials and it looks perfect in my hallway.

Chrome End Cap Disc 44mm

Very pleased with purchase

Very speedy delivery. Top quality product

Well made and look great

I'd been looking for decorative shelf brackets for months, never finding something just right until I found Oakcrafts and these brackets. Many seem to have shorter downward lengths against the wall and longer outward lengths for the shelf, which I feel is backwards, especially if you want the best support for your shelves, but these were prefect and the dragon motif makes them look great and I couldn't be happier. They look great, are very well made and easy to fit. Would thoroughly recommend.

5* Customer Service, 5* Product

It’s not very often you get this kind of great customer service. Paul provided excellent advice and guidance on my home project from the first email. When the dowel arrived, it was exactly what I needed. Keep up the good work, Paul.

Beautiful birds

I love these birds. They are quite chunky and look good on an oak plinth. Really good value and something a little bit different. Delivery was not 5 stars. Website says RM 24hr but they came with Amazon delivery service, took over a week!

Hi Claire

Thank you for your kind words about our Antique Cast Iron Single Bird Hooks. You ordered on the 22nd at 4pm after our carriers had collected so your order was shipped on the 23rd on a next day delivery, it should have been with you on the 24th. Unfortunately the carrier was late as they delivered on the 27th making it 3 days late and we apologise for any inconvenience caused.

Kind regards Paul